Dietitians Midden Nederland (DMN) has been a Feeddex customer since 2023, and since then, 188 patients (we refer to them as patients rather than clients) have given their opinion. There are currently around nine dietitians working at various locations in and around Utrecht and Amersfoort. Marjon Verheij is a dietitian at DMN and has been working there for over five years. She[…]
We are proud to announce that KCM, like Feeddex, Inceptivize, and 5Star-Specialist, has now also become part of the moveXM Group. This is a major step forward for all companies involved. This expansion represents a new step in the group's growth strategy and contributes to strengthening its position in the[…]
Is your organization looking for a workshop to map out the customer journey? Or would you like us to take a look at your current customer journey and how research can help (or is not yet helping)? In a workshop or masterclass, we will work with you on the customer journey.[…]
With five different models on the Dutch market and a sixth model on the way, MG is one of the most popular Chinese brands. In recent years, the brand has experienced significant growth with many new models, which means you have to be focused on customer satisfaction. In the Netherlands, Van Mossel is the[…]
We are proud to announce that Inceptivize, like Feeddex and 5-sterrenspecialist, has now also joined the moveXM Group. This is a major step forward for all companies involved. Inceptivize specializes in customer and employee satisfaction surveys in the housing association sector in the Netherlands. In recent years, Inceptivize has become a major player[…]
YES! You (and your colleagues) have decided to conduct research to gain new insights into customers and/or employees. The desire is often there, as is the motivation to get started. Ideally, you would like to start working with the respondents' answers tomorrow to continue building on a[…]
Athlon is one of the largest leasing companies in the Netherlands. They have been working with us since 2005 to monitor the satisfaction of lease car drivers and fleet managers. After important contact moments, such as the delivery of a new car or when damage repairs or maintenance are carried out, the lease car driver receives a questionnaire. Some of the questions[…]
HSK and Vitalmindz are labels that fall under the Mental Care Group, each with their own specialization focused on the Dutch workforce. HSK stands for work-oriented treatment and, as a national mental health institution, focuses on mental health care for employees. Vitalmindz, on the other hand, focuses on amplification (a form of positive organizational psychology aimed at strengthening people) and[…]
We are proud to announce that Feeddex and its subsidiary 5-sterrenspecialist are joining forces with the international Customer Experience (CX) specialist moveXM. Feeddex and 5-sterrenspecialist are now part of moveXM. This is a fantastic step and a milestone in the history of our companies. By joining forces, we are creating a strong player that can compete with […]
The AI Insights Module saves you time by automatically categorizing customer feedback. This AI-powered tool easily identifies the most important topics in open-ended responses. With just one click, you gain insight into customer experience and clear areas for improvement to increase your NPS. Discover below how this can improve your process. Automatically categorize open-ended responses with[…]