We are proud to announce that KCM, like Feeddex, Inceptivize, and 5Star-Specialist, has now also become part of the moveXM Group. This is a major step forward for all companies involved.
This expansion is a new step in the group's growth strategy and contributes to strengthening its position in the competitive European market. KCM is one of the leading Dutch providers of Experience Management Software-as-a-Service (SaaS) and, together with Feeddex, Inceptivize, and 5Star-Specialist, perfectly complements the moveXM Group's portfolio. The moveXM Group is thus expanding its international presence and strengthening its strategic goal of responding to the needs of different market segments with tailor-made Experience Management (XM) solutions.
This expansion is a new step in the group's growth strategy and contributes to strengthening its position in the competitive European market. KCM is one of the leading Dutch providers of Experience Management Software-as-a-Service (SaaS) and, together with Feeddex, Inceptivize, and 5Star-Specialist, perfectly complements the moveXM Group's portfolio. The moveXM Group is thus expanding its international presence and strengthening its strategic goal of responding to the needs of different market segments with tailor-made Experience Management (XM) solutions.
Since its inception, KCM, based in the Netherlands, has built a reputation in the field of Customer Experience, Employee Experience, and quality management. For more than 20 years, KCM has been successfully active in the public and semi-public sectors, housing associations, and many other industries. KCM's expertise in managing complex feedback processes and integrating employee and customer feedback is a valuable addition to the moveXM Group, creating potential for significant synergy and innovation in the field of XM.
"The acquisition of KCM enables us to better respond to the specific needs of our customers in the Netherlands, while further developing our product portfolio," says Holger von Seherr-Thoß, CEO of moveXM. "Together with the teams at our portfolio companies Feeddex, Inceptivize, and 5Star-Specialist, we can now tailor the moveXM Group even better to the needs of our various customer groups, with customized software solutions and first-class service."
Feeddex, Inceptivize, and 5Star-Specialist are looking forward to working with KCM and are confident about the future. The collaboration offers many advantages for our organizations and employees and endless opportunities for the development of new technologies and research services. This will enable us to serve all our customers even better.
"The opportunities that the collaboration with the moveXM Group offers our customers and our team are enormous,"says Edwin van Wijk, CEO of KCM Group. "The power of greater scale and moveXM's advanced technology will reinforce the successful growth we have achieved in recent years. By joining forces, we are creating a strong player that can keep pace with the rapid international developments in the CX market. We are therefore very proud of this exciting step and these developments."
"The acquisition of KCM enables us to better respond to the specific needs of our customers in the Netherlands, while further developing our product portfolio," says Holger von Seherr-Thoß, CEO of moveXM. "Together with the teams at our portfolio companies Feeddex, Inceptivize, and 5Star-Specialist, we can now tailor the moveXM Group even better to the needs of our various customer groups, with customized software solutions and first-class service."
Feeddex, Inceptivize, and 5Star-Specialist are looking forward to working with KCM and are confident about the future. The collaboration offers many advantages for our organizations and employees and endless opportunities for the development of new technologies and research services. This will enable us to serve all our customers even better.
"The opportunities that the collaboration with the moveXM Group offers our customers and our team are enormous,"says Edwin van Wijk, CEO of KCM Group. "The power of greater scale and moveXM's advanced technology will reinforce the successful growth we have achieved in recent years. By joining forces, we are creating a strong player that can keep pace with the rapid international developments in the CX market. We are therefore very proud of this exciting step and these developments."
About moveXM Group
The moveXM Group brings together specialized SaaS providers in the fields of Customer Experience Management (CXM), Voice-of-Customer (VoC), customer feedback management, Employee Experience Management (EXM), and review and reputation management. The scalable software solutions, managed and hosted in Europe, enable companies to continuously measure, analyze, and improve the customer experience and employee experiences along specific journeys. This helps companies retain customers and employees in the long term and prevent unwanted turnover. Founded in 1995, the company employs approximately 100 people at its headquarters in Frankfurt am Main (DE) and at locations in Haarlem, Dongen, and Loosdrecht (NL).
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