Date: March 15, 2024

Many Feeddex customers use the Communication Module. In the Communication Module, you can view incoming open feedback from customers (comments or questions) per customer and respond immediately. Feeddex is now able to automatically generate responses to customer comments using AI. Would you like to speed up your follow-ups to customer comments? The AI follow-up module[…]

With the new AI Insights Module, Feeddex now also offers an application for customers who use OpenBox. This text analysis tool (supported by AI) creates an advanced category model, reveals the important categories, and analyzes sentiments. New OpenBox responses are automatically categorized, keeping you up to date at all times. Discover the AI Insights Module for more insight and[…]