Many Feeddex customers use the Communication Module. In the Communication Module, you can view incoming open feedback from customers (comments or questions) per customer and respond immediately. Feeddex is now able to automatically generate responses to customer comments using AI.
Want to speed up your responses to customer comments? The AI follow-up module writes automatic responses to customer comments in a style of your choice and also allows you to optimize your own written texts. This allows you to seamlessly tailor responses to your company's specific style for a personal and professional look.