We are proud to announce that Feeddex has entered into a partnership with Inqqa AI.
Inqqa AI specializes in automatic text analysis using AI, language detection, sentiment analysis, conversation topic extraction, and machine learning.
"With the solutions and knowledge offered by Inqqa AI, we can expand our current text analysis products and develop them more quickly. We are already very good at automatically categorizing open responses from customer satisfaction surveys, employee satisfaction surveys, and social media posts. But we want to go a step further. With AI, it becomes possible, for example, to link conclusions (actions) directly to the results of text analysis. This means we are now able to send immediate alerts to account managers if we detect customer dissatisfaction in the open responses, says Robert van Loon, CCO at Feeddex.'
From left to right: Mark Mooij (Inqqa AI), Robert van Loon (Feeddex), and Bruno Jakic (Inqqa AI)