Improving Livability with Direct Feedback by Residents
Woonbron is a housing association with 45,000 homes in Rotterdam and the surrounding area for people on low incomes. After a tendering process involving 10 different providers, Woonbron chose customer feedback specialist Feeddex in early 2021 to help it better map the living experience of its tenants and optimize customer satisfaction. In doing so, Woonbron[…]